News 2017-10-25T03:31:00+00:00

Latest News

RedCargo and GD Express Announce New Regional Partnership

Sepang, 29th March 2019 – RedCargo Logistics, AirAsia’s cargo and logistics platform, announced their new strategic partnership with GD Express (GDEX), Malaysia’s leading express delivery provider, which begins on 1 April 2019.

GDEX customers will have access to AirAsia’s extensive network of over 5,000 weekly flights across Asia Pacific for more efficient deliveries. To build their customer base, RedCargo Logistics will be given opportunities to explore last-mile capabilities.

RedCargo Logistics CEO Pete Chareonwongsak stated their intention to align with partners to promote regional e-commerce growth, and thanked the GDEX team for their cooperation in capitalising on this opportunity as a homegrown Malaysian brand and for their confidence in RedCargo Logistics.

GDEX CEO Teong Teck Lean was proud of the opportunity to work with RedCargo Logistics to improve connectivity with their focus on customer satisfaction and flexibility. He thanked RedCargo Logistics for partnering with them to serve the community, and expressed GDEX’s ambition to become one of the ASEAN region’s foremost express companies.

AirAsia Touches Down in Fukuoka

Fukuoka, 1st March 2019 – Fukuoka joins AirAsia as its first long-haul destination on Japan’s southernmost island, Kyushu, making AirAsia the only operational direct service to it from Kuala Lumpur. Fukuoka Prefecture Governor Hiroshi Ogawa, Fukuoka City Deputy Mayor Masanao Nakazono, Administrator of Fukuoka Airport, Osaka Regional Civil Aviation Bureau Fumito Ohya, and Fukuoka International Airport Company Co., Ltd. Representative Director and President & CEO Tetsuya Nagasao welcomed AirAsia Flight D7 538 at Fukuoka Airport.

AirAsia will operate four times weekly between Kuala Lumpur and Fukuoka. Over 156,000 seats will be available annually, providing guests with low-cost travel options to Fukuoka. To celebrate, AirAsia is offering promotional fare prices, Bonus BIG Points, and tourism package discounts from now until 9th March 2019, for travel through 28th October 2019.

AirAsia X Malaysia CEO Benyamin Ismail thanked their Japanese government partners and authorities for their cooperation. He stated that the route would boost the local economy, and that it signifies AirAsia’s commitment to accelerating their growth in Japan.
Since their Japanese launch in 2010, AirAsia currently operates close to 110 weekly flights on 12 international and domestic routes across Japan from Kuala Lumpur, Bangkok, and Taipei, flying more than 6.5 million passengers between Malaysia and Japan.

AirAsia upgrading reservation systems

Sepang, 11th February 2019 – AirAsia upgraded its Navitaire New Skies reservation system as part of its continuous effort to provide guests with an enhanced online experience.
The upgrade period lasted from 2:00pm (GMT +0800) on Saturday, 16 February 2019 to 3:00am (GMT +0800) on Sunday, 17 February 2019.
During that time, flight booking was unavailable on airasia.com, the AirAsia mobile app, and at AirAsia sales offices, counters and call centres. Guests were unable to perform self-check in via the web, mobile app, and airport kiosks or to manage their bookings until the upgrade is completed.
To avoid any inconvenience, guests flying during that period were encouraged to be at the airport at least 3 hours before their flight with printed out boarding passes or the E-Boarding pass where available, and to check-in online ahead of the upgrade period. Web and mobile check-in are available from 14 days prior to departure for all AirAsia and AirAsia X flights.

Lombok Set for Growth as AirAsia Intends to Develop New Hub

Jakarta, 25th January 2019 – AirAsia confirmed their intention to develop their newest hub in Indonesia’s West Nusa Tenggara province, promising growth for Lombok’s tourism industry. Two Airbus A320 aircraft will be based in Lombok, with plans to double existing frequency to Kuala Lumpur in Malaysia as well as to operate services to Perth, Yogyakarta and Bali.

Following post-earthquake recovery discussions, this will help the Indonesian Government’s sustainable tourism agenda to develop “10 New Balis.” As part of their commitment to the communities of West Nusa Tenggara, AirAsia is also in discussions to develop sustainable tourism initiatives.

According to AirAsia Group CEO Tony Fernandes, this new development will help to support the post-earthquake recovery of local communities and develop the local tourism industry. AirAsia Indonesia CEO Dendy Kurniawan concurred, stating that Lombok is an idyllic holiday destination rich with potential, and that AirAsia intends to cooperate with the tourism industry to drive greater demand for Lombok as a destination.

AirAsia commenced international services from Kuala Lumpur to Lombok in October 2012, and currently operates 7 return flights per week between Kuala Lumpur and Lombok.

AirAsia Abolishes KLIA2 Fee to Keep Fares Low

Sepang, 7th January 2019 – Starting today, AirAsia will abolish the RM3 KLIA2 fee for all flights departing from Kuala Lumpur International Airport 2 (KLIA2).

The fee was introduced in May 2014 to cover additional costs created by mandatory facilities imposed by Malaysia Airports Holdings Berhad (MAHB) at KLIA2. This included aerobridges and SITA check-in and boarding systems, compared to the Low-Cost Carrier Terminal (LCCT) previously. This decision followed AirAsia’s announcement last week.

AirAsia digital strategy takes shape: Non-airline digital businesses transferred to digital venture arm

SEPANG, 17 December 2018 – AirAsia Group Berhad (AAGB) today announced the transfer of its digital businesses to Redbeat Ventures Sdn Bhd (RBV), its wholly owned subsidiary.

In a filing with Bursa Malaysia today, AAGB announced that RBV entered into a Share Sale Agreement with AirAsia Berhad and AirAsia Investment Ltd respectively on 25 June 2018 to acquire nine non-airline digital businesses as well as their subsidiaries. These entities, principally involved in the provision of digital-related services, include AirAsia BIG Loyalty, BigPay, travel360, ROKKI, Ourshop, RedCargo Logistics, RedBox Logistics, Vidi and RedTix.

AirAsia Deputy Group CEO (Digital, Transformation and Corporate Services) Aireen Omar said, “By placing our digital assets under Redbeat Ventures, we hope to more effectively expand and monetise our digital businesses and broaden AirAsia’s digital footprint. The vision for RBV is to connect with the start-up community globally through collaboration to foster entrepreneurship and stimulate market-driven innovation that would benefit not just AirAsia’s ecosystem but help lead the digital economy and lifestyle in ASEAN.”

AirAsia Wins Best LCC at 2018 World Travel Awards

Lisbon, 2nd December 2018 – AirAsia has been named the World’s Leading Low-Cost Airline for the sixth year running at the World Travel Awards (WTA) Grand Final, the most prestigious globally recognised awards programme that honours excellence in the global travel, tourism and hospitality industries. AirAsia was also named the World’s Leading Low-Cost Airline Cabin Crew for the second time in a row. It received the most votes from travellers and industry executives, ahead of competitors like Southwest Airlines, JetBlue, Ryanair, easyJet, Jetstar Airways, Norwegian Air, West Air, flydubai, Air Arabia, flynas, fastjet, Kulula and Mango.

AirAsia Group Head of Cabin Crew Suhaila Hassan and AirAsia Group Head of Communications Audrey Progastama Petriny accepted the awards on behalf of the company at a gala ceremony at Pátio da Galé. Suhaila Hassan thanked AirAsia’s supporters and her colleagues for their dedication throughout AirAsia’s growth from a small company to an international airline.

AirAsia Deputy Group CEO (Airlines) Bo Lingam thanked everyone who supported and voted for AirAsia, and reaffirmed that customers remained AirAsia’s central focus in their development, citing their developed Customer Happiness team and digital initiatives such as facial recognition boarding systems and the Freedom Flyer Programme, aimed at providing amazing, convenient experiences to customers.

AirAsia Signs Memorandum Of Cooperation For Vietnam JV

Hanoi, 6th December 2018 – At the Vietnam Travel and Tourism Summit 2018, AirAsia signed a Memorandum of Cooperation reaffirming its intention to set up a low-cost carrier in Vietnam with local partners.

It was signed by AirAsia Group CEO Tony Fernandes and Mr Tran Trong Kien, CEO of Thien Minh Travel Joint Stock Company (TMG) and General Director of Hai Au Aviation Joint Stock Company (HAA). The signing was witnessed by Vietnamese Deputy Prime Minister Vu Duc Dam and Vietnamese Deputy Minister of Culture, Sports and Tourism Le Quang Tung.

AirAsia Group CEO Tony Fernandes stated the memorandum reaffirms their commitment to establishing AirAsia in Vietnam, and the JV accelerates the expansion of AirAsia’s network to connect Vietnam to Asean and beyond.

TMG CEO and HAA General Director Tran Trong Kien added that with the addition of an experienced airline like AirAsia, Vietnam’s connectivity would improve and benefit the country’s growing tourism sector.

AirAsia, Vietnam’s largest foreign airline group, operates 141 return flights weekly on 13 routes, connecting Hanoi, Ho Chi Minh City, Da Nang, Nha Trang and Phu Quoc with Kuala Lumpur, Penang and Johor Bharu in Malaysia, Bangkok and Chiang Mai in Thailand and Manila in the Philippines.