Latest News

Teleport Expands Delivery Capabilities with Postal and Courier Licence

Kuala Lumpur, 25th May 2021 Teleport, the logistics venture of airasia digital, has successfully obtained its Postal and Courier Licence under the Non-Universal Service Licence (Class A) category from the Malaysian Communications and Multimedia Commission (MCMC) for a tenure of three years until December 2023.

The licence allows Teleport to provide both international (inbound and outbound) as well as domestic courier services in Malaysia. It will also enable Teleport to control their own supply chain and make their capabilities grow with their expansion. This will play a crucial role in allowing Teleport to control and support their own infrastructure with the increase in online services such as e-commerce, the gig economy and financial transaction systems due to the COVID-19 pandemic.

Siva Indran, Head of Delivery Operations of Teleport, voiced the group’s excitement over obtaining the licence, stating it added to their mission of providing services to customers in Malaysia and the Asean region beyond leveraging AirAsia’s wide route network.

Asia Digital Engineering Obtains CAAM Base Maintenance Approval

Sepang, 12th May 2021 – Asia Digital Engineering Sdn Bhd (ADE), a wholly-owned subsidiary of AirAsia Group Berhad, obtained base maintenance approval from the Civil Aviation Authority of Malaysia (CAAM), enabling them to do base maintenance (hangar or C-checks) for the AirAsia Group’s airlines as well as support third party airlines for aircraft maintenance repairs and overhaul (MRO) in addition to regular line maintenance. This approval is poised to make ADE one of the biggest MRO providers in Asia, bringing the future of aircraft maintenance to Malaysia with their cutting-edge technological maintenance services.

Mahesh Kumar, CEO of ADE, thanked CAAM for their approval and voiced the group’s excitement over expanding their services to other airlines in the region to deliver premium high-tech services at reduced maintenance costs in the region. The group has also received approvals from the Directorates-General of Civil Aviation (DGCA) of India and Indonesia and will continue working with other aviation authorities in Asean as well as the European Union Aviation Safety Agency (EASA) for further approvals.

Mahesh Kumar also shared his thoughts for future plans in Malaysia as a hub for aircraft maintenance in the region, expanding aircraft maintenance facilities and services in KLIA, Johor, and other Malaysian airports. He voiced confidence in his team’s ability to deliver state-of-the-art, data-driven maintenance services which utilise digital technology and are tailored to each aircraft’s unique needs.

airasia beauty Launches In Malaysia And Indonesia

Kuala Lumpur, 22nd April 2021 – AirAsia strengthened its e-commerce airasia super app by launching airasia beauty simultaneously in Malaysia and Indonesia as part of a rapid expansion plan within Asean.

Accessible via the Beauty tab of the airasia super app and, the platform offers a wide range of beauty and skincare products inspired by everyday beauty routines. Its products include make-up, fragrances, bath and body supplements, and more from various brands (including Whoo, Dr. Morita, Mediheal, The Mineraw, farmskin, Clio, Dashing Diva, Cosrx and more) with authenticity and great value guaranteed, and additional reviews and beauty tips from AirAsia Allstars and other users.

Lim Ben-Jie, Head of e-Commerce of airasia super app, shared that airasia beauty became a standalone service to meet increasing e-commerce and home shopping demand for beauty products, which they would spread through Asean with airasia’s unique internal talent to bring beauty products to customers’ doorsteps. They expressed their hope that the addition of airasia beauty would diversify the lifestyle offerings of the super app, making them Asean’s leading one-stop lifestyle and travel app. They also added that customers should stay tuned for future products and bundles from other brands that airasia beauty was working with.

airasia beauty currently delivers within Klang Valley, Malaysia and Jakarta, Indonesia by Teleport, the logistics venture of airasia digital. To celebrate the launch, they are offering 50% off selected brands and free delivery within Klang Valley until 12 May 2021.

AirAsia’s Teleport To Deliver Vaccines To East Malaysia

Kuala Lumpur, 16th March 2021 – Teleport, the logistics venture of airasia Digital, has been appointed by Utama Multimodal Logistics Sdn Bhd (UML), a cold chain logistics services company focused on transporting pharmaceuticals, to deliver future vaccines arriving in Kuala Lumpur to East Malaysia.

Teleport will help with all future vaccine deliveries to Sandakan, Labuan, Bintulu, Miri and Sibu by leveraging on AirAsia’s wide East Malaysia network and treating them as priority shipments on all AirAsia flights. They will be conducting both the air freight delivery followed by the on-ground transportation once the vaccines have landed in East Malaysia.

Pete Chareonwongsak, Teleport CEO, voiced pride in the partnership with UML. He stated that Teleport was prepared to transport the vaccines with full compliance to IATA Temperature Control Regulations and industry best practices, ensuring that the shipments would be handled with care and precision while staying within the stipulated temperature range.

Nizam Ariff, Managing Director of UML, confirmed their shared excitement to enter their partnership with Teleport, and voiced confidence in Teleport’s ability to use AirAsia’s strong network in Asia to conduct precise, efficient, and fast deliveries.

IKHLAS Launches Muslim-friendly e-commerce Platform

Kuala Lumpur, 15th March 2021 – IKHLAS, the Muslim-friendly business line under airasia Digital, launched its e-commerce function, ‘Shop with Ikhlas’, to meet the increasing needs of Muslim customers at a timely period with Ramadhan around the corner.

‘Shop with IKHLAS’ offers a wide range of affordable Muslim-friendly products and services such as praying mats and amenities, dry food, pre-packaged meals, halal fresh meats, beauty and health supplements, books, Islamic art, garments, merchandise and much more. It serves as a one-stop Muslim-friendly lifestyle platform for Muslims nationwide.

Ikhlas Kamarudin, Head of IKHLAS, expressed their excitement over introducing the new e-commerce platform, as well as their pride over being able to support local businesses through it during these trying times.

To celebrate the launch, IKHLAS will be offering 10% discounts from now until 31 March 2021 as well as a Mystery Box campaign from 20 March to 30 April 2021. Shoppers will also earn 1 BIG Points for ever RM1 spent on for the rest of March, and a portion of every sale on ‘Shop with IKHLAS’ will be donated to its Sadaqah service and be used to purchase basic necessities for people in need nationwide.

AirAsia Foundation Organises Book Drive For Shelter Children

Sepang, 24th January 2021 – In conjunction with International Day of Education, AirAsia Foundation launched ‘Books for Good’, a two-week book donation drive for the SHELTER Home for Children which cares for underprivileged children aged four to twelve.

Donors are invited to purchase local children’s titles with themes of culture and nature at RM25.00 each from, AirAsia Foundation’s social enterprise retail outlet, to benefit both the recipients and also Malaysian authors and illustrators. This outlet retails over 400 responsibly and ethically produced goods from over 50 social enterprises in Asean.

Yap Mun Ching, Executive Director of AirAsia Foundation, said the drive was organised to support children care homes and those unable to attend school by supplying shelters with education resources. She expressed hope that there would be plenty of donations, and that the donations would teach the children to love nature and Malaysia’s diversity.

Santan Celebrates Anniversary With Major Milestones

Kuala Lumpur, 3rd December 2020 – Santan, the world’s first restaurant brand to offer inflight food on the ground, celebrated its first anniversary with major milestones.

Since the Conditional Movement Control Order’s implementation, Santan’s delivery service saw 80% growth and over 385,000 total meals sold throughout the year. Santan’s milestones since being awarded their official franchise certificate in September include establishing five new outlets in the Klang Valley (excluding Mid Valley and Sunway Pyramid) with two more set to open before the end of 2020, plus three cloud kitchens established in Cheras, Shah Alam and Sri Kembangan.

Santan has also contributed to local communities and SMEs in the Buy Malaysian Products campaign. Santan provides local job opportunities, launches F&B industry careers, and launched ‘Santan Food’ in September while rebranding T&Co to Santan Cafe in October to feature local products. They have also collaborated with the Food Aid Foundation to feed the needy.

Catherine Goh, General Manager of Santan, reflected that the year was challenging but rewarding with growth for Santan, thanking all employees of the Santan team and their customers for their support.

To commemorate the anniversary, they partnered with local lifestyle artisan, Bingka, to produce handmade Santan-themed merchandise made by local communities.

Teleport Partners With Alibaba Logistics Arm Cainiao

Shenzhen, 12th November 2020 – Teleport, AirAsia’s logistics tech venture, partnered with Cainiao, Alibaba’s logistics arm, delivering cross-border orders on Tmall Taobao, Alibaba’s e-commerce platform.

This partnership will provide end-to-end delivery in under 24 hours, starting from Shenzhen and Canton in China to Kota Kinabalu, Sabah. The initial flight departed on 11 November 2020, the date of the major sales event 11.11 or Double 11.

Pete Chareonwongsak, CEO of Teleport, considered this partnership an appropriate continuation of their partnership with Cainiao in deliveries from China to East Malaysia and Southeast Asia, making use of Teleport’s technology integration and AirAsia’s regional network.

Kenny Wu, Director for Tmall Export Line Haul Logistics at Cianiao, characterised this partnership as continued investment in the region which will streamline customs clearance and improve freight stability. Their goal is to develop business through eCommerce and cross-border trade with the goal of delivering globally within 72 hours.