News2020-05-05T22:16:35+08:00

Latest News

Teleport Offers Delivery To Businesses Of All Sizes

Kuala Lumpur, 5th October 2020 – AirAsia Digital’s logistics venture, Teleport, is now offering fast, simple and accessible delivery to businesses of all sizes.

Improving on the business delivery of previous generations which previously prioritised bigger businesses, Teleport will offer clear pricing of everything required from pick up, lift off, to drop off, and the best rates for all their customers.

These orders are automatically integrated with just a few lines of code, and are enabled by AirAsia’s planes and Teleport’s team of community delivery partners. Delivery offers flat rates which are simple and easy to understand for all businesses no matter the size, starting from as low as RM6.

Pete Chareonwongsak, Teleport CEO, expressed their ambition to improve parcel delivery with the goal of 24-hour door-to-door delivery anywhere in Southeast Asia, starting with businesses wishing to deliver parcels, packages or goods across major cities in Malaysia.

He stated their hope to enable small and medium sized businesses to grow in the digital economy by offering the same flat rate prices and delivery experience, regardless of business size and order volume. He also expressed pride in their community delivery customers for making fast, stylish deliveries possible.

Teleport invites all businesses and interested delivery partners to visit http://www.teleport.asia or sign up at https://www.teleport.asia/start-now for fast delivery or on how to become a part of their delivery community.

AirAsia Digital and Google Launch Redbeat Academy

Kuala Lumpur, 1st October 2020 – AirAsia Digital partnered with Google to launch Redbeat Academy to the public.

YB Khairy Jamaluddin, Minister of Sciene, Technology and Innovation, and Datuk Ir. Dr. Siti Hamisah binti Tapsir, Secretary General of Ministry of Science, Technology and Innovation launched the Academy with Datuk Kamarudin Meranun, Executive Chairman of AirAsia Group, Tan Sri Tony Fernandes, CEO of AirAsia Group, Aireen Omar, President (AirAsia Digital) of AirAsia Group, and Marc Woo, Country Head of Google Malaysia.

Redbeat Academy was set up to cross-train AirAsia Allstars in tech workshops covering Artificial Intelligence, Machine Learning, Software Engineering, Cybersecurity, Big Data and Infrastructure, and more, and is now available to the public as a one-stop service in tech, leadership and innovation. This is part of their objective to build a future-ready generation that will be a catalyst for the digital economy in Malaysia and the wider Asean.

YB Khairy Jamaluddin, Minister of Science, Technology and Innovation expressed pride in being able to launch Redbeat Academy, stating alignment with the National Technology and innovation Sandbox initiative’s aim to develop Malaysia as a high-tech, high-income nation.

Tan Sri Tony Fernandes, CEO of AirAsia Group, expressed pride in opening Redbeat Academy to the public and in their collaboration with Google in sharing resources and knowledge. Rochana Golani, Director of Google Cloud Learning Services, looked forward to cooperating with Redbeat Academy to train future cloud technology professionals in Malaysia.

Redbeat Academy has recently graduated 135 AirAsia Allstars, retrained talents with the Malaysian Industry-Government Group of High Technology, and partnered with Universiti Teknologi Malaysia, Universiti Malaya, and Asia School of Business in collaboration with MIT Sloan Management to award a micro-credential to Redbeat Academy courses, acknowledging it as part of the Accreditation of Prior Experiential Learning.

About AirAsia Digital

Previously known as RedBeat Ventures that was launched in 2018, AirAsia Digital is the rebranded digital venture arm of AirAsia Group. AirAsia Digital leverages the Group’s physical and digital assets to create an ecosystem of businesses that connect with our customers in their everyday life, transforming the AirAsia brand into a fully-fledged digital company – now much more than just an airline.

AirAsia Digital integrates the Group’s continued innovation focus and business building expertise, best-in-breed technology solutions, talent development programmes and big data insights, for travel and lifestyle businesses to thrive in Asean. It is focused on developing, incubating and accelerating companies that have the potential to:

  1. a) maximise revenue or generate new revenue streams sustainably;
  2. b) better manage costs through increased efficiencies and productivity; or
  3. c) enhance the customers’ experience.

AirAsia Digital comprises three main pillars, namely Venture Builder, RedBeat Academy and Data Centre.

Venture Builder is where AirAsia Digital incubates and grows strategic businesses, some of which are spin-offs from AirAsia’s business units. The three focus areas are:

1) Platform

2) Logistics & e-commerce

3) Financial Services

There are currently five (5) portfolio companies, namely:

  • AirAsia.com: Platform for travel and lifestyle products with the aim to become an everyday super app
  • Teleport: Cross-border logistics operations encompassing freight, delivery and e-commerce
  • BigPay: Fintech company focusing on payment solutions, remittance, lending as well as a soon-to-be financial marketplace/virtual bank
  • BIGLIFE: One of the biggest loyalty programmes in Asean with a comprehensive travel and lifestyle ecosystem
  • Santan: Farm-to-table concept for Asean fast-food serving AirAsia’s popular inflight meals with numerous franchise outlets in development

RedBeat Academy is a training centre that was formed in collaboration with Google to train and produce a steady pool of software engineers, data scientists and other digital experts to fill and boost the talent gaps in Asean.

Data Centre is a data consultancy department that provides a range of services including data governance, data engineering as well as various types of analytics – descriptive, diagnostics, predictive and prescriptive, with the aim to assist companies to make more informed data analytics decisions.

Aireen Omar, President (AirAsia Digital), AirAsia Group

Aireen Omar joined AirAsia in 2006 initially as the Director of Corporate Finance and was promoted to become the CEO of AirAsia Berhad in 2012. In 2017, she was appointed to head up RedBeat Ventures (now AirAsia Digital), as well as being responsible for the Digital and Technology portfolio where she oversees group-wide initiatives to transform AirAsia into a global, cloud-driven product and online platform-based company, while ensuring synergies between the airline and digital businesses of AirAsia. Her previous experience includes working for Deutsche Bank in New York and London as well as Maybank, the largest banking and financial services group in Malaysia.

For more information, please click here:  https://newsroom.airasia.com/news/aa-digital-fs

Santan to expand after receiving a franchise registration certificate

Kuala Lumpur, 29th September 2020 – Santan, the world’s first restaurant brand to offer inflight food on ground, was awarded their official franchise registration certificate by the Ministry of Domestic Trade and Consumer Affairs. The certificate was presented to Catherine Goh, General Manager of Santan Restaurant, by YB Datuk Alexander Nanta Linggi, Minister of Domestic Trade and Consumer Affairs, and witnessed by key ministers and AirAsia VIPs at Santan’s first flagship outlet at the Mid Valley Megamall.

This will be followed by Santan’s expansion by rolling out 20 new restaurants across Klang Valley, the first scheduled to open at SOGO Kuala Lumpur on 8 October 2020. They will later launch in AEON Shah Alam, PKNS Shah Alam and NU Sentral Kuala Lumpur in October; 163 Mont Kiara, Wangsa Walk and Wisma Tune in November; and IOI City Mall, Sunway Putra Mall and more in December.

YB Datuk Alexander Nanta Linggi, Minister of Domestic Trade and Consumer Affairs expressed the Ministry’s pride in awarding the official franchise registration certificate to Santan, stating that Santan’s expansion supports the government’s “Buy Malaysian Products Campaign” to promote local products and boost the domestic economy, much like how Santan Food highlights locally sourced Malaysian products, snacks, coffee, tea and more. He expressed hope that other local entrepreneurs will take up franchise opportunities with Santan as a thriving homegrown local business.

Catherine Goh, General Manager of Santan Restaurant, expressed her gratitude to the government, particularly KPDNHEP, for their support and awarding of the certificate. She shared some of Santan’s plans for expansion, first within Klang Valley and later across Malaysia, aiming for 100 outlets including their first East Malaysia outlet by 2021.

AirAsia.com partners with Agoda to enhance travel and app

Kuala Lumpur, 24th August 2020 – AirAsia.com, ASEAN’s fastest growing travel and lifestyle e-commerce platform, and Agoda, the world’s leading digital travel platform, announced a strategic partnership to encourage travel in Southeast Asia and strengthen AirAsia’s super app offering.

This brings together over 600,000 Agoda properties with AirAsia’s great value fares, offering flight and hotel packages with the best price guaranteed. Through this collaboration, travellers can now enjoy combined flight and hotel inventories, more extensive multi-product selection, and overall superior value and convenience.

Tony Fernandes, CEO of AirAsia Group, expressed his excitement over the partnership with Agoda, part of a group-wide strategy to revitalise travel in anticipation of the future reopening of Southeast Asian borders, and voiced their commitment to providing greater choice and convenience to customers in a post-COVID environment.

John Brown, CEO of Agoda, also expressed their shared passion for innovating new offerings that offer customers greater convenience while stimulating demand, and noted the impact of this partnership between two major brands on the industry.

Santan opens second Malaysian outlet

Petaling Jaya, 21st July 2020 – Santan, the inflight food and beverages (F&B) brand of AirAsia, launched its second outlet in the Klang Valley at Sunway Pyramid, catering to strong demand from the Petaling Jaya area which accounts for a third of its online orders.

Santan, the world’s first inflight F&B brand to open a restaurant on ground, launched its first outlet at Mid Valley Megamall in December 2019 to overwhelming response from the local and international foodie community, and has a vision to be the first fast food franchise across Asean.

This move will enable Santan to create new job opportunities and help rehire former airline industry employees in the challenging economic climate. Santan is also offering franchising opportunities to local F&B entrepreneurs with competitive franchise packages and investment opportunities supported by AirAsia and its partners, including training for potential franchisees by Santan and AirAsia’s growing F&B platform, OURFOOD.

Catherine Goh, General Manager of Santan, expressed pride in this milestone and voiced gratitude for the support of their customers. She stated their goal to expand and help local communities, budding entrepreneurs, and small and medium enterprises through their franchising opportunities which directly support local economic growth.

This opening will be celebrated with a promo at the new outlet for dine in, take away and delivery from 22 July 2020 to 31 July 2020, offering two Combo Meals for only RM20 using the promo code SUNWAY on santan.com.my.

AirAsia breaks post – hibernation daily sales record

Sepang, 24th June 2020 – AirAsia registered its highest post-hibernation sale day with a record-breaking 41,000 seats sold in a single day for flights within the region of Malaysia, Thailand, the Philippines, India, and Indonesia.

AirAsia’s website experienced traffic growth of 170% while their load factor averaged around 50 percent, with AirAsia Malaysia hitting 70 percent.

Tan Sri Tony Fernandes, AirAsia Group CEO, foresaw that this trend will continue to grow positively in coming weeks as demand for air travel rebounds. He also elaborated on AirAsia’s contributions to reviving the domestic tourism industry with innovative products and services such as the AirAsia Unlimited Pass, partnerships with local hotels on SNAP, their flight + hotel combo booking platform, and offering special 20% off all seats for all flights promotion in Malaysia. In addition, he stated that AirAsia is aiming to increase flight frequencies to around 50% of pre-COVID operations and aiming to resume all domestic routes in the coming weeks and months to cater to the increasing demand. The company is also looking forward to the reopening of international borders so that air travel and global connectivity can allow economic activities to resume and recover.

AirAsia is working closely with regulators, local governments, civil aviation and health authorities, including the World Health Organisation (WHO) and the International Civil Aviation Organisation (ICAO) and adhering to their expert advice.

OURFARM connects agriculture producers directly to businesses

Air Asia Our Farm

Serdang, 15th June 2020 – OURFARM, a new business-to-business e-commerce platform, was launched by Minister of Agriculture and Food Industries (MOA) YB Datuk Seri Dr. Ronald Kiandee, Executive Chairman of AirAsia Group Datuk Kamarudin Meranun and CEO of AirAsia Group Tan Sri Tony Fernandes.

The platform, a strategic partnership with MOA, covers the Klang Valley area with future plans to expand in the region, supporting over 1,000 government contract farmers as well as private farm owners. This is in line with the National E-commerce Roadmap’s agenda to future-proof businesses and expand local market access.

OURFARM leverages AirAsia’s cargo, logistics, payment capabilities, and database to revolutionise the agribusiness chain. It will be powered by Teleport, the logistics arm of AirAsia Group, and TheLorry.com. Farmers connect directly to businesses, eliminating middlemen costs and fulfilling orders directly. Other benefits include e-commerce courses from RedBeat Academy at zero onboarding cost, credit terms to support business buyers, and wastage prevention through purchase volume scaling.

Datuk Kamarudin Meranun, Executive Chairman of AirAsia Group, thanked MOA for their support and stated that the digital platform will help reduce fresh produce procurement costs by up to 25% and increase profit margins as an efficient supply chain management system. YB Datuk Seri Dr. Ronald Kiandee, Minister of Agriculture and Food Industries, expressed his hopes for the partnership’s contributions to Malaysia’s agribusiness sector.

Radzi Tajuddin and Nadhir Ashafiq, co-founders of OURFARM, also cited the platform’s efficiency and success through digital technology, hoping it will help producers improve their livelihood and income like other developed countries.